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FAQ about Labour Exploitation

How to avoid fraudulent job offers?

Always consider where you found the job ad or who you received the job offer from, as well as which data the ad contains.
Do not consider job offers that are signed only by mobile phone numbers and e-mail addresses. Serious companies do not send emails and offers from public domains such as Gmail, Outlook, Hotmail, Yahoo, etc. Serious companies usually have their own domain. This may be the first sign that something is wrong with the offer. Of course, the fact that the company has its own domain does not mean that it is not a fraud, so pay attention to things such as phone number. Businesses that have their headquarters usually have a landline phone, not just a mobile phone.
When it comes to foreign phone numbers, you can type in Google, or another browser, the phone number or e-mail that is in the ad. Sometimes it happens that the same phone number or e-mail is used to advertise different offers and ads, which are not connected, ant that can be a sign that it is a fraud.
You can check the sites 419scam.org or scamnumbers.info to see if any of the listed phone numbers have been used for frauds in the past.
Also, you can search for the name of the person you communicated with, because sometimes information about people under that name can be found on the sites where it is possible to report spam and scam email messages etc. On the other hand, very often on LinkedIn you can find relevant data of a person who actually works in the company that announced the job offer.
You can check the domain of a site and information related to the IP user at https://who.is or https://whois.net .
In addition, compare all the company data from the official presentation with the contacts you have received. Sometimes a company really exists, and a natural person misuses their data, and communicates with candidates from phone numbers, e-mail or Skype addresses that are not listed on official websites. Sometimes those who use fake companies really try to make everything look quite convincing, but some details can expose them. For example, they often use images they find on the Internet, either for their Skype profile, or for their presentation via a website or Facebook.
When you search an image, you can find sites that include that image, and you can see if it was taken from another source or from sites that are sort of photo and illustration markets, where images are free or could be bought for various purposes.
You can search images in several ways, and we suggest that you get more detailed information via the link.
Avoid job advertisements abroad where workers are urgently sought, because these are usually frauds or offers of illegal jobs, i.e. “money under the table”.
If the offer does not require any special education, experience or knowledge of the language, and a very high salary is offered, be especially careful because it is usually fraud or an attempt of abuse or exploitation. Keep in mind that when it comes to legal employment abroad, most often the employer must prove that he cannot find a person with adequate education in that country before being able to hire a person from another country. If you consent to work illegally, you must be aware of the risks you accept. This usually means that in the event of an inspection, you will be responsible for not being registered, you will usually be obliged to leave the country, and you will most likely be banned from entering the European Union for a certain period of time. In addition, it is very likely that you will have to pay a considerable fine. Also, if the employer does not respect the verbal “agreement” you made before departure, you will not be able to appeal to competent authorities.
If you cannot get basic information about the offer in contact with the competent person and if it is not entirely clear what you should do, you should withdraw. Behind such offers are often natural persons or groups, “intermediaries” whose ultimate goal is financial fraud or some other form of abuse or exploitation of citizens.
If the job advertisement was placed by a company based in Serbia, you can search for its data on the website of the Business Registers Agency..
You can also search for information about the company / employer on their website, as well as on their Facebook page.


Informisanost je najbolja prevencija, zato budi obavešten/a! Neobaveštene osobe su najugroženije!
  1. Informiši se u ambasadi zemlje u koju planiraš da ideš o procedurama i dokumentima potrebnim za boravak/rad u toj zemlji, kao i o eventualnom viznom režimu koji važi za građane Srbije.
  2. Učestvuj u pripremi svih dokumenata koja su ti potrebna za putovanje.
  3. Proveri da li je agencija preko koje tražiš posao u inostranstvu legalna, tj. da li ima licencu za posredovanje u zapošljavanju.
  4. Ne prihvataj usmene dogovore, a potpiši samo ugovor koji je na maternjem jeziku ili jeziku koji dobro razumeš i koji je proveren od strane advokata. Ukoliko je u pitanju višejezični ugovor, obrati pažnju da li se verzije na različitim jezicima u potpunosti poklapaju.
  5. Pribavi kontakte naše ambasade ili konzulata, kao i nevladinih organizacija u zemlji u koju putujete, kako bi u slučaju potrebe mogao/la da im se obratiš za pomoć.
  6. Kontaktiraj direktno budućeg poslodavca pre nego što kreneš na put i raspitaj se detaljno o svim informacijama koje si o poslodavcu pronašao/la na internet prezentaciji, dobio/la od posrednika ili iz nekog drugog izvora.

Who has the right to be an intermediary in employment by law?

National Employment Service (NES) and the Employment Agency.

Where can I find a list of all employment agencies?

You can find it on the Ministry of Labour’s website, as well as on the website of the NES.

Am I fully protected if I find a job through NES or the Employment Agency?

Please search for employers’ offers through the website / advertisement of the National Employment Service or employment agencies in the country or abroad, as well as through specialized job search portals. Of course, this is not a guarantee that the offer is legal, but it is certainly a safer way of employment than an offer placed on various open portals or ads where there is no prior verification of the company / agency.
A license is not a guarantee that the business offer is reliable, but it is certainly one of the prerequisites that the agency must meet.
If a firm or a company does not have a license, i.e. consent of the Ministry of Labour, Employment, Veterans and Social Affairs to perform employment facilitation activities, in that case the activity of employment and facilitation of employment abroad is performed contrary to the Company Law. Also, advertising the facilitation activities is done contrary to the Law on Advertising.

Should I pay the agency for employment facilitation services?

Just as the National Employment Service does not charge for its services, the employment agency should not charge for theirs. Job applicants should not bear any employment costs. Do not give money to business representatives or job brokers or pay any fees through a bank transfer.

What does the employment contract contain?

The only relevant means to check if a particular offer is correct, is a contract with the employer, because it regulates the obligations and responsibilities of the employer and the employee. In this regard, a copy and clarification of the employment contract should be requested in advance, and nothing should be signed unless it is completely clear. The employment contract should contain information about the employer, as well as the employee, position or filed of ​​work, details regarding salary or remuneration, working hours, place of employment, overtime work, social security and other benefits, conditions for entry, stay and work abroad.

Do I need a work permit?

Employment abroad is a process that usually involves regulating documentation before going abroad. Our citizens who want to work abroad can enter and work only if they are provided with a work permit. It is important that you know the correct procedure for obtaining the necessary permits and that you are involved in all the procedures for obtaining them. You apply for a visa yourself; no one can do it on your behalf. Also, there is no group work visa.
Information on the website of the embassy of the country of destination can be useful.
Also, on the link of the Ministry of Foreign Affairs, you can find information about the necessary documentation for obtaining a visa.
Promises that one can work without a visa, as well as that it will be issued in a few days, are not true. If you worked without the necessary permits, you could be deported if you come into contact with immigration services.

What are the basic rights of workers?

These rights derive from the law and relate to adequate earnings, safety and health at work, health care, protection against discrimination.

What should I do if my rights are violated?

If you feel that your rights have been infringed or grossly violated, you can call: Labour Inspectorate by phone 011/303-86-77 or ASTRA at 011/785-0000 or 0800 101-201  or other organizations listed on the link USEFUL CONTACTS..
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