After the state declared a state of emergency due to the COVID-19 pandemic, ASTRA’s Victim Support Team remained on standby and continued to work in compliance with the prescribed protection measures.
The services that the VST continued to provide concerned the smooth functioning of the SOS hotline +381 11 785 0000 and e-mail sos@astra.rs, and field actions of the mobile team that took place throughout the Republic of Serbia, to reach victims of human trafficking and help them. This urgent and immediate support included the provision of accommodation for newly identified victims, food, clothing, hygiene items, emergency medical care, etc.
The implementation of these activities – the protection of the rights of victims of trafficking and the provision of assistance and support – during the COVID-19 pandemic period was primarily supported by the OSCE Mission to Serbia.